Francis Barker - M-73 Black Presentation Compass - British Made

The best compass ever made.

Expensive compass ordered in March, shown at the time as in stock. Payment was taken at the time of placing the order. After 10 days of silence, first email enquiry made by me, with a reply promising an "immediate" response once looked into. After another 5 days of silence I canceled the order and asked for a refund. This was responded to with an admission that the one originally shown as in stock was in fact a display model and that mine was "on its way" and that tracking info would be provided later that day. It wasn't. The following day I repeated my cancellation request (ignored) and was told that I could only be refunded if delivery was refused and once the compass was received by Becketts. The compass was finally delivered the next day, more than 2 weeks after ordering and was retained by me, only because it had been ordered as a gift for a third party. The lack of information, false promises and failure to cancel the order and refund when first requested has made me vow not to shop with Becketts again.