I contacted the store asking whether they could advise me for the correct camon net to be used as a shade for my vehicle and whether the ropes on the net were strong enough to be strung from the four corners. The guy sarcastically said, " Yes, the net I had chosen was the correct one. " On receiving the item, I found that the net was incorrect and was advised I was lumbered with the cost for return because I bought the item online . To say correspondence is poor is an understatement; they have emailed me with no formalities in the mail that I need to supply my bank details to get the refund. Surely they could use the details I used to buy it. Terrible service, terrible store